We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulations 2018 (GDPR).
We collect information about you for two reasons: firstly, to provide you with information where you have given your consent (e.g. signing up for offers, newsletters and marketing), and secondly, in order to process your order or to deal with a query you have asked us to answer.
After your order has been processed, we will not e-mail you in the future unless you have given us your consent to do so.
If you would like to be contacted with occasional newsletters, special offers and a request to leave a review, please tick the consent box when you order or register on the site. We will give you the chance to refuse any marketing email from us in the future.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.
You have the right to request that your data be deleted.
We do not store credit card details.
During the on-line checkout procedure, we have no access to your credit or debit card numbers. In the case of telephone orders, any paper records of credit or debit card numbers are safely destroyed immediately after electronic verification.
The personal information that we hold is held securely on servers in the UK in accordance with our internal security policy and the law.
Order Processing: We use your name, address, email and telephone number in order to process your order. This includes passing this information to carriers such as Royal Mail & Federal Express to generate shipping labels for the parcels.
Marketing: Where you have given consent, we use your name, address and email address to send you marketing information.
Reviews and Social Media: Reviews posted on our website are publicly identified by First Name only.
If you have any questions/comments about privacy, you should contact us.